We respect your right to control your personal data. Learn how to request deletion of your information from CartSignal's systems.
Last Updated: May 15, 2025
At CartSignal, we believe in giving you full control over your personal data. In accordance with GDPR, CCPA, and other applicable data protection regulations, you have the right to request the deletion of your personal data from our systems.
This page explains the types of data we may hold, how to submit a deletion request, and what to expect during the process.
Upon receiving a valid deletion request, we will delete the following data associated with your account:
Certain data may be retained even after a deletion request, as required by law or legitimate business interests:
Send an email to [email protected] with the subject line "Data Deletion Request." Include your full name, the email address associated with your account, and your company name.
For your security, we will verify your identity before processing the request. We may ask you to confirm your identity through email verification or by providing additional account information.
Once verified, we will process your deletion request within 30 days. You will receive a confirmation email once the deletion is complete. In some cases, we may need additional time, but no more than 90 days.
You will receive a written confirmation that your data has been deleted from our active systems. Backup copies will be purged within an additional 30 days following the deletion from active systems.
You can also request data deletion through the following channels:
If you are an end customer who received a WhatsApp message from a business using CartSignal's platform, and you would like your data deleted:
Please be aware that data deletion will result in:
We recommend exporting any data you wish to keep before submitting a deletion request.
If you used Facebook Login or connected your Meta account to CartSignal, we provide a data deletion callback URL as required by Meta. When you remove CartSignal from your Facebook Apps settings, we are notified and will automatically initiate the data deletion process for data associated with your Facebook account.
You can verify the status of your deletion request by contacting us at [email protected] with your confirmation number.
If you have any questions about data deletion or your privacy rights, please don't hesitate to contact our privacy team:
CartSignal - Privacy Team
Email: [email protected]
Phone: +1 (415) 555-0123
Address: 1234 Business Avenue, Suite 500, San Francisco, CA 94105, United States
For more information about how we handle your data, please review our Privacy Policy and Terms of Service.